We recently returned from an incredibly memorable family trip to Hong Kong (2 adults and 2 kids), and we cannot thank Club Travalet enough for making it so special! From our stay at the Holiday Inn Golden Mile to the magical days at Disney’s Hollywood Hotel, everything was planned to perfection. The airport and local transfers in the premium 7-seater Toyota Alphard made traveling with an infant and child completely stress-free and luxurious.
Special Executive Recognition for AGM, Mr. Prinaston and His Team:
While the entire trip was flawless, the true highlight of our experience with Club Travalet was the extraordinary leadership and client care demonstrated by the AGM, Mr. Prinaston. Managing complex travel logistics is demanding, yet despite his incredibly demanding and busy schedule, Mr. Prinaston was personally invested in our journey. He was exceptionally keen, deeply polite, and maintained a flawless level of professionalism 24/7, tracking our progress and supporting us throughout the entire trip. For an executive at his level to provide such round-the-clock, personalized dedication is rare and commendable. He is an asset to the organization's reputation and a benchmark for elite customer service in the travel industry.
The Outstanding Support Team:
Our deepest thanks also go to Mubarak, Bibin, Roshini, and Anjali for their brilliant coordination and flawless execution behind the scenes.
On the ground in Hong Kong, our agent Mr. Marco and our driver Mr. Keith were absolute stars. They were incredibly friendly, keen, and polite, making our daily transits with young children incredibly smooth and comfortable.
We came back with beautiful memories that our family will cherish forever! Highly recommended!
We came back with beautiful memories that our family will cherish forever! Highly recommended!