We have just returned from a 12 day trip to Australia, three cities.. Sydney, Cairns, Melbourne.. And it was lovely. We are four of us. Including my mum of 83 years😀. Puspita of highway dreams international had made excellent arrangements and had planned the tour very well. We got about 3 days in reach City and enjoyed day tours each day.. The days were packed but we got to see all the major sights and areas which I'm sure we could not have covered if we had planned this on our own. The hotels were good, clean and comfortable, with good breakfast buffets.. Very centrally located and with close by pick up points for the daily bus tours.. These got a bit hectic because we were in a bus every day.. My mums tailbone is still hurting with the nonstop flights and the sitting in the buses every day😀 but she enjoyed the trip very much. The bus driver cum guides were excellent, very accommodating, cheerful, informative and with a lovely sense of humour.. We really enjoyed ourselves.. the only thing I didn't like was the big bus tour or hop on and off trip. It was very inconvenient and had long intervals so didn't turn out to be of any use.. Nothing like the one in London.. We really enjoyed that one.... The Opera House tour was short but informative. In all we had a lovely trip. The only thing I would advise for travelers is that keep a day free for yourself to check out the city.... One doesn't get that time with tours... Everything closed around 5pm on most days so you miss out on shopping, galleries, museums if you are so inclined...Pushpita was very proactive from the inception of the plan to the end of the trip. She was constantly in touch with us and kept us updated about the next day's arrangements... She was there to answer any query at any time of the day really, in India and Australia despite the time difference. Ajay Negi , her liaison in Delhi was very efficient and helpful in facilitating our visas.. All in all we had a lovely time because arrangements were great... She really took the trouble to find out what we needed and what we could afford and customised our trip accordingly..Thanks Pushpita. I have interacted so much over the phone with her that I think we are friends now😂😂 pushpita, we'll definitely keep in touch and plan some more trips together... Thanks a ton and good luck.