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NVR TRAVELS is founded in 2012 as ‘NVR India Private limited’ in Delhi with an aim to become one-stop-shop for complete travel solution. We are an...
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5.0 / 5
1 Review
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"Very disappointing experience with NVR Travels. The driver was uncooperative, aggressive, and extremely rude. He refused to move the car even 500 meters for food or basic essentials and misbehaved whenever we requested anything. During an argument, he ma
Answer from NVR Travels:
Dear Sir/Madam,
We are truly sorry to hear about your experience and sincerely regret the inconvenience and discomfort caused during your trip. At NVR Travels, we strongly believe in providing courteous, safe, and customer-friendly service at all times.
The behavior you have described is completely against our company’s standards and values. We take such feedback very seriously. Please be assured that we are investigating this matter internally with the concerned driver, and strict action will be taken if any misconduct is found.
We also request you to kindly share your booking details with us directly so we can review the trip thoroughly and resolve the issue appropriately. Your feedback helps us improve our services and ensure that such incidents do not happen again.
We value every customer and are committed to rebuilding your trust.
Sincerely,
Team NVR Travels
Rakesh
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