Magical Kerala with Houseboat Stay (6 Days / 5 Nights)

GENERAL
Please note that once your booking is confirmed, you will receive an e-mail as well as an SMS on your registered mobile number confirming your booking. We are open from 8:00 am – 8:00 pm, seven days a week
Please expect to receive your vouchers 72 hours before your departure date (subject to full payment of your package cost)
Please note that these packages are customizable, which means that you will be able to make changes to the itinerary/activity if you so desire. The final payment will be calculated as per the activities which will be outlined in the confirmatory e-mail sent to you
Personal expenses such as laundry, telephone calls, room service, alcoholic beverages, mini bar etc., are not included
In case your package needs to be cancelled due to any natural calamity, weather conditions etc. Our company shall strive to give you the maximum possible refund subject to the agreement made with our trade partners/vendors
If payment is not made as per the schedule provided in the first booking confirmation e-mail, we reserve the right to cancel the booking after attempting to get in touch with you. Refunds would be as per the package cancellation policy

FLIGHTS
The passenger names in the booking form should be exactly as per passports. We will not bear any liability for the name change fee, if incorrect names and ages have been added at the time of booking
Please note that if your package includes a flight which is a low cost carrier (Air Asia, Scoot Airlines, Air Arabia, Jetstar, Fly Dubai, Thai AirAsia, Air India Express, Tiger Airways) then baggage will not be included in the package. Baggage can be added as per your requirement at an additional cost depending on the airlines and destination. We will attempt to get in touch with you within 24-hours after the booking has been confirmed for baggage addition
Please ensure that baggage requirements are given to our us latest by 5 days before the date of departure

HOTEL
Standard check-in time at the hotel is normally 2:00 pm and check-out is 11:00 am. An early check-in, or a late check-out is solely based on the discretion of the hotel
In case the selected hotel is unavailable for booking, an alternate arrangement will be offered to the customer in another hotel of a similar category
Certain hotels abroad may ask for a security deposit during check-in, which is refundable at check-out subject to the hotel’s policy
  

SIGHTSEEING ACTIVITIES/TRANSFERS

Please note that Day at Leisure essentially implies that no sightseeing activities have been included for that day
Kindly be on time for your activities, tours and transfers. Most countries are quite strict about following a schedule

 Cancellation stage: 31 or more days prior to departure.
•    25% of package cost will be charged as penalty on cancellation 31 or more days before departure.
•    Cancellation stage: 22 to 30 days prior to departure.
•    50% of package cost will be charged as penalty on cancellation between 22 to 30 days before departure.
•    Cancellation stage: 15 to 21 days prior to departure
•    75% of package cost will be charged as penalty on cancellation between 15 to 21 days before departure.
•    Cancellation stage: Within 15 days before departure.
•    100% of package cost will be charged as penalty on cancellation 15 days before departure.

If your flights involve a combination of different airlines, you may have to collect your luggage on arrival at the connecting hub and register it again while checking in for the onward journey to your destination.
Booking rates are subject to change without prior notice.
Pricing of the booking is based on the age of the passengers. Please make sure you enter the correct age of passengers at the time of booking. Passengers furnishing incorrect age details may incur penalty at the time of travelling.
Airline seats and hotel rooms are subject to availability at the time of booking.
In case of unavailability in the listed hotels, arrangement for an alternate accommodation will be made in a hotel of similar standard.
A maximum of 3 adults are allowed in one room. The third occupant shall be provided a mattress/rollaway bed.
The itinerary is fixed and cannot be modified. Transportation shall be provided as per the itinerary and will not be at disposal.
All transfers and sightseeing shall be provided by an exclusive vehicle unless otherwise specified.
Due to operational reasons, the routing of this tour may be amended. However, all mentioned services will remain unchanged.
TripClap reserves the right to modify the itinerary at any point, due to reasons including but not limited to: Force Majeure events, strikes, fairs, festivals, weather conditions, traffic problems, overbooking of hotels / flights, cancellation / re-routing of flights, closure of / entry restrictions at a place of visit, etc. While we will do our best to make suitable alternate arrangements, we would not be held liable for any refunds/compensation claims arising out of this.
The booking price does not include:
-Expenses of personal nature, such as laundry, telephone calls, room service, alcoholic beverages, mini bar charges, tips, portage, camera fees etc.
-Any meals and services not specifically mentioned in the inclusions.
-Any other items not mentioned under Inclusions are not included in the cost of the booking.
Cost of deviation and cost of extension of the validity on your ticket is not included.
For queries regarding cancellations and refunds, please refer to our Cancellation Policy.
Disputes, if any, shall be subject to the exclusive jurisdiction of the courts in New Delhi.
Package price does not include Gala dinner charges applicable on Christmas and New Years Eve

•    Min. 25 advance cost has to be made for booking confirmation.
•    30 days or more before departure 25% of total cost.
•    29 – 20 days before departure 50% of total cost.
•    Within 20 days 100% of total cost.
•    Group booking/Flight confirmation as per airline policy.

•    Cancellation stage: 31 or more days prior to departure.
•    25% of package cost will be charged as penalty on cancellation 31 or more days before departure.
•    Cancellation stage: 22 to 30 days prior to departure.
•    50% of package cost will be charged as penalty on cancellation between 22 to 30 days before departure.
•    Cancellation stage: 15 to 21 days prior to departure
•    75% of package cost will be charged as penalty on cancellation between 15 to 21 days before departure.
•    Cancellation stage: Within 15 days before departure.
•    100% of package cost will be charged as penalty on cancellation 15 days before departure.