Japan Tour Package (7 Nights & 8 Days)

CANCELLATIONS & REFUNDS

All Cancellations are valid only when communicated in writing to the Operator in Electronic form on the Company’s Email for the record. The Customer shall pay the cancellation charges as follows-

• The above cancellation policy is not valid in the case of Non-refundable services.
• A transfer from one tour to another or a change of departure date before the departure will be treated as cancellation on one tour and booking on another and hence will attract the applicable cancellation charges.
• In some cases, more strict cancellation conditions apply, travel arrangements in these cases are subject to booking conditions and cancellation provisions of the supplier.
• No refunds will be given by Wander Vacanza for no-shows.
• The payment of bank fees for credit card payments and/or bank transfers are the responsibility of the customer and are strictly non-refundable.
• In the case of death or serious illness, special cancellation terms can be negotiated if Wander Vacanza is presented with an officially approved death/sickness certificate, this may not always result in a refund and is subject to our supplies or independent contractor’s terms and conditions.
• All refunds will be processed after three weeks after receiving a written email request from your end. In some cases, it might take a few more days depending on the case.
• In cases of cancellation/postponement of the confirmed tours due to any restrictions, it will be determined on a case-to-case basis & a credit note shall be provided by Wander Vacanza. However, if you want to cancel the trip, the booking amount shall be forfeited and the balance will be refunded to your account.