Please note that once your booking is confirmed, you will receive an e-mail as well as an SMS on your registered mobile number confirming your booking. We are open from 8:00 am – 8:00 pm, seven days a week
Please expect to receive your vouchers 72 hours before your departure date (subject to full payment of your package cost)
Please note that these packages are customizable, which means that you will be able to make changes to the itinerary/activity if you so desire. The final payment will be calculated as per the activities reflecting on the website which will be outlined in the confirmatory e-mail sent to you
Personal expenses such as laundry, telephone calls, room service, alcoholic beverages, mini bar etc., are not included
In case your package needs to be cancelled due to any natural calamity, weather conditions etc. TripClap shall strive to give you the maximum possible refund subject to the agreement made with our trade partners/vendors
If payment is not made as per the schedule provided in the first booking confirmation e-mail, TripClap reserves the right to cancel the booking after attempting to get in touch with you. Refunds would be as per the package cancellation policy
FLIGHTS
The passenger names in the booking form should be exactly as per passports. TripClap will not bear any liability for the name change fee, if incorrect names and ages have been added at the time of booking
Please note that if your package includes a flight which is a low cost carrier (Air Asia, Scoot Airlines, Air Arabia, Jetstar, Fly Dubai, Thai AirAsia, Air India Express, Tiger Airways) then baggage will not be included in the package. Baggage can be added as per your requirement at an additional cost depending on the airlines and destination. Our Travel Expert will attempt to get in touch with you within 24-hours after the booking has been confirmed for baggage addition
Please ensure that baggage requirements are given to our Travel Expert latest by 5 days before the date of departure
HOTEL
Standard check-in time at the hotel is normally 2:00 pm and check-out is 11:00 am. An early check-in, or a late check-out is solely based on the discretion of the hotel
In case the selected hotel is unavailable for booking, an alternate arrangement will be offered to the customer in another hotel of a similar category
Certain hotels abroad may ask for a security deposit during check-in, which is refundable at check-out subject to the hotel’s policy
  
SIGHTSEEING ACTIVITIES/TRANSFERS
Please note that Day at Leisure essentially implies that no sightseeing activities have been included for that day
Kindly be on time for your activities, tours and transfers. Most countries are quite strict about following a schedule

•    Min. 25 advance cost has to be made for booking confirmation.
•    30 days or more before departure 25% of total cost.
•    29 – 20 days before departure 50% of total cost.
•    Within 20 days 100% of total cost.
•    Group booking/Flight confirmation as per airline policy.

•    Cancellation stage: 31 or more days prior to departure.
•    25% of package cost will be charged as penalty on cancellation 31 or more days before departure.
•    Cancellation stage: 22 to 30 days prior to departure.
•    50% of package cost will be charged as penalty on cancellation between 22 to 30 days before departure.
•    Cancellation stage: 15 to 21 days prior to departure
•    75% of package cost will be charged as penalty on cancellation between 15 to 21 days before departure.
•    Cancellation stage: Within 15 days before departure.
•    100% of package cost will be charged as penalty on cancellation 15 days before departure.

Price of the package is calculated for per passenger on a twin-sharing basis.
Prices are dynamic and may be based on offers running at the time of booking. TripClap reserves the right to change prices at any time.
Pricing of the package is based on the age of the passengers. Please make sure you enter the correct age of passengers at the time of booking. Passengers furnishing incorrect age details may incur penalty at the time of travelling.
Hotels may charge security deposit for a particular amount (approx. 100 USD per room for duration of stay) which would be blocked but not debited from your card. If given in cash, it will be refunded at check-out (provided no damage has been done to the hotel premises/items in minibar are intact)
A surcharge may be applicable for certain departures.
Service tax charges will apply as applicable.
In case the selected hotel is unavailable for booking, an alternate arrangement will be offered to the customer in another hotel of a similar category.
Due to operational reasons, the routing of this tour may be amended. However, all mentioned services will remain unchanged.
Please note that carrying poppy seeds (khus khus), or any products containing such seeds, is banned in Dubai.
Also banned are qat leaf, betel leaf or nuts, niswar and gutkha, which while admissible in some countries, are not permitted in the UAE.
Carrying any of these banned substances can result in strict legal action as a jail sentence or deportation.
This package is operated under the Fixed Departure Series and commences on specific dates only.
Cost of deviation and cost of extension of the validity on your ticket is not included.
Porter fee at hotels, airports and seaports is not included in the package and has to be borne by the customer.
Cost of expenses of personal nature such as, laundry, telephone calls, room service, alcoholic beverages, mini bar etc., are not included.
Any other items not mentioned under Inclusions are not included in the cost of the package.
All packages include standard or base category rooms, unless selected otherwise
During Ramadan, There will be no entertainment show like belly Dancing, Tanura show at Desert Safari and Dhow cruise
Liquor is not served at Safari Camp & Public places , also you cannot eat, drink or smoke in public during daylight hours

•    Min. 25 advance cost has to be made for booking confirmation.
•    30 days or more before departure 25% of total cost.
•    29 – 20 days before departure 50% of total cost.
•    Within 20 days 100% of total cost.
•    Group booking/Flight confirmation as per airline policy.

•    Cancellation stage: 31 or more days prior to departure.
•    25% of package cost will be charged as penalty on cancellation 31 or more days before departure.
•    Cancellation stage: 22 to 30 days prior to departure.
•    50% of package cost will be charged as penalty on cancellation between 22 to 30 days before departure.
•    Cancellation stage: 15 to 21 days prior to departure
•    75% of package cost will be charged as penalty on cancellation between 15 to 21 days before departure.
•    Cancellation stage: Within 15 days before departure.
•    100% of package cost will be charged as penalty on cancellation 15 days before departure.

• Coolie / porter charges. Camera charges,Donations at temples.
• Extended stay or travelling due to any reason.
• Any meals other than those specified in Tour Cost Includes’
• Expenses of personal nature such as tips, telephone calls, laundry, liquor etc.
• oxygen cylinder/can
• Any other item not specified in ‘Tour cost includes's

• As per the Government directive, foreigners are requested to produce their passport as photo identity proof and Indians can produce any govt. approved photo identity such as Driving License/Pan Card/Voter ID card/Passport at the point of check-in at the hotel.
• Tourist himself is responsible for carrying, shifting and taking care of their own luggage
• All Prices are in Indian Rupees and valid for Indian National. • Rooms are subject to availability at the time of receiving firm booking.
• In case of non-availability of the mentioned hotels, similar kind/quality of hotels will be provided, which can change the above package