kerela package

1. Booking and Payment Policy

• A minimum deposit of 50% of the total package cost is required to confirm the booking.

• Full payment must be made at least 15 days prior to the departure date.

• In case of international travel, full payment may be required earlier depending on airline and visa requirements.

• Payments can be made via bank transfer, UPI, or any other accepted method.

2. Cancellation Policy

• Cancellation must be communicated in writing.

• Cancellation charges will apply as follows:

  • More than 30 days before travel: 10% of package cost

  • 15–30 days before travel: 25% of package cost

  • 7–14 days before travel: 50% of package cost

  • Less than 7 days before travel: 100% of package cost

• No refund for no-shows or unused portions of the tour.

3. Package Inclusions and Exclusions

• Inclusions and exclusions are clearly mentioned in the package itinerary. Anything not specifically mentioned is considered excluded.

• Personal expenses, additional meals, entry tickets, tips, or optional activities are not included unless stated.

4. Visa and Travel Documents

• Customers are responsible for obtaining valid passports, visas, and other required documents.

• Vjoy World Holidays can assist with the visa process but is not liable for rejection or delays.

5. Changes and Amendments

• Any changes requested by the traveler after confirmation are subject to availability and may incur additional charges.

• Vjoy World Holidays reserves the right to modify the itinerary in case of unforeseen circumstances (weather, political issues, flight cancellations, etc.).

6. Liability

• Vjoy World Holidays acts only as a facilitator between the client and third-party service providers (airlines, hotels, transport operators, etc.).

• We are not responsible for delays, cancellations, loss of baggage, accidents, or any personal injury or loss.

7. Health and Safety

• Travelers are responsible for checking and following all health advisories, vaccinations, and safety protocols.

• Travel insurance is recommended for all travelers.

8. Force Majeure

• Vjoy World Holidays shall not be liable for any failure or delay in performance due to events beyond its control including but not limited to acts of God, war, terrorism, pandemics, natural disasters, or government restrictions.

9. Dispute Resolution

• Any disputes arising from these terms shall be subject to jurisdiction of the courts in [Your City, State].