Singapore Melaka Penang Round Trip Genting Dream Cruise

• Passport validity: Minimum of 6 months from the date of sailing.

• Visas: Guests are required to secure all necessary visas for ports of call (Karvaann Experiences helps you retrieve necessary documents for a hassle free trip).

• Check-in: Mandatory online check-in closes 48 hours before departure (Karvaann Experiences Assistance Included).

• SG Arrival Card: Required for all travellers before arriving back in Singapore (Karvaann Experiences Assistance Included).

• Cabin Card: Must be kept with you at all times as it serves as your room key and onboard charge card.

Payments & Gratuities:

• Onboard expenses: Settled via VISA / MasterCard or through autopay service.

• Gratuity fees (per person in SGD):

  • Palace Suites: 2N – 80 

  • Balcony Staterooms: 2N – 66 

  • Interior & Oceanview Staterooms: 2N – 54 

• Children under 2 years: Exempt from gratuity charges

Prohibited Items:

• Alcohol, illegal drugs, and e-cigarettes.

• Sharp objects (razors, throwing stars, etc.).

• Weapons or replicas.

• Flammable/explosive items, pressurised vessels, hoverboards.

• Raw food including dairy, meat, eggs, selected fruits, and pastries.

• Electrical appliances such as irons, coffee makers, cooking devices, and extension cords.

Safety & Onboard Policy:

• Swim attire: Required for pools and waterslides.

• Footwear: Sneakers/closed shoes required for ropes course and zipline.

• Health: Guests feeling unwell must report to the medical centre.

• Luggage restrictions: Hand-carry limit of 55cm (H) x 40cm (L) x 23cm (W), max 9kg. Larger luggage must be checked in.

Wifi Packages (in SGD):

• Standard (basic speeds): from SGD 12/night (1 device).

• Premium (high speed): from SGD 18/night (1 device).

• Packages available for up to 4 devices.

Terminal Details:

• Singapore: Marina Bay Cruise Centre, 61 Marina Coastal Dr.

• Melaka: Jalan Taman Kota Laksamana 1, Melaka.