GANGTOK TOUR PACKAGE

Payment Instructions – Ethno Trails Holiday Pvt Ltd

To confirm your booking, 30?vance payment is required. The remaining balance must be paid after arrival at the destination.

Bank Transfer (5% GST Applicable)
Account Name: Ethno Trails Holiday Pvt Ltd
Account Number: 044361900002308
IFSC Code: YESB0000443
Bank Name: YES BANK
Note: A 5% GST will be applicable on payments made to the current account.

Important Notes:

• 30?vance is mandatory to confirm the booking.

• Remaining payment should be made after arrival.

• Please share the payment screenshot after successful transfer.

• For GST invoice, payment must be made to the current account.

• Ensure all payment details are entered correctly to avoid any delays.

Standard Cancellation Charges:

• 30 days or more before departure: Full refund minus administrative charges.
• 15 to 30 days before departure: 50% of the total package cost will be refunded.
• Less than 15 days before departure: No refund.

Cancellation Due to Unforeseen Circumstances:

• In case of natural calamities, roadblocks, political unrest, or government-imposed travel restrictions, refunds will be processed based on the policies of hotels, transport providers, and other vendors.
• If the trip is postponed instead of canceled, we will adjust the amount towards a future booking.

3. Amendment Policy

• Any changes in the itinerary must be requested at least 7 days before departure.
• Amendments are subject to availability and may incur additional charges.
• No amendments can be made within 7 days of departure.

4. Travel Documents and Permits

• Aadhar Card and PAN Card are NOT accepted for permit purposes in Sikkim.
• Travelers must carry any one of the following for obtaining permits:
  • Voter ID
  • Passport
  • Driving License
• A passport-size photograph is also required for permit processing.
• Foreign nationals and Non-Indian residents must carry a valid passport and visa.
• Special permits are required for restricted areas (e.g., Nathula Pass, Gurudongmar Lake, Zuluk) and will be arranged by us. However, permit issuance is subject to government approval and weather conditions.

5. Health and Safety

• Travelers are responsible for their own health and must carry any necessary medication.
• High-altitude destinations like Nathula Pass, Gurudongmar Lake, and Zuluk require travelers to be cautious about altitude sickness.
• In case of a medical emergency, the company will assist in arranging medical help, but the expenses must be borne by the traveler.

6. Accommodation and Meals

• Hotel check-in and check-out times will be as per hotel policy (usually 12:00 PM check-in and 10:00 AM check-out).
• Early check-in or late check-out is subject to availability and additional charges.
• Meal plans will be as per the package inclusion (Breakfast/Dinner/Lunch).
• Any extra meals or room service will be charged additionally.

7. Transport Policy

• The type of vehicle provided will depend on the number of travelers (e.g., WagonR, Xylo, Innova, Tempo Traveller).
• Vehicle changes due to permits or road conditions may be required.
• Travelers must adhere to timings provided by the driver and tour guide to avoid delays in sightseeing.

8. Responsibility and Liability

• We are not responsible for any loss, injury, damage, or theft of personal belongings during the tour.
• Any additional costs incurred due to natural calamities, road closures, or strikes must be borne by the traveler.
• We reserve the right to cancel or change itineraries if circumstances demand.

9. Behavior and Conduct

• Travelers must respect local customs, traditions, and laws.
• Any behavior that disrupts the trip or causes inconvenience to others may lead to termination of the tour without refund.

10. Force Majeure

• If a trip is affected due to uncontrollable events (like natural disasters, pandemics, strikes, or government restrictions), the company will not be held liable for any losses.

By confirming your booking, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.